Frequently asked questions
How Many Bundles Do I Need For Full Sew In?
3 is recommended but this can range from 3 to 5 depending on your desired fullness.
What Lengths Do You Carry?
How long will my Hair Extensions last?
There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how we individually care for our hair. If you read the information provided on our care card, you will find the average life expectancy of the hair, considering the best conditions and proper care, as no 2 people care for their hair the same way. With the proper care 2 years.
How do I Place Clip In Extentions
Start with the longest pieces as low down on your scalp as possible, then work your way up using the smaller pieces. The single clips are great once you have the other pieces in place to fill in spaces framing your face where you need a little more length!
How do I measure my headsize for my custom wig
To determine the right cap size is as important as choosing a style and color. It's easy to do and worth taking a few minutes of your time.
I have bundles/wig already can you color them?
Regretfully this is not a service we offer. We do not offer coloring services on products that are not ours.
How long is the standard processing time on your wigs?
Standard processing time is 10-14 business days.
What are your store hours?
We open from 12pm-7pm by appointment only. Please contact us to schedule a time to come in.
Do you install?
We are a hair/wig boutique. Unfortunatley we do not offer install services.
Where is your store located?
2502 W. HIGHLAND AVE. SUITE #102 PHOENIX AZ 85017
Can I pick up my order in store?
Yes, Pick up in store option is available at checkout.
What units do you have on hand? In store?
All units ready in store are updated on our websites ready to ship page. That page is updated daily/weekly.
Can I use Sezzle or Affirm for ins store purchase?
Yes both payment methods can be used in store.
Accepted Payment Methods?
Cash, All Major Credit Cards. Apple Pay, Paypal
What's the difference between a closure and frontal?
Closures go in the crown's middle while frontals go from ear to ear.
How do I get my wig Restored?
Wig Restores are booked on our wig Restore page only. Please note Drop offs are on Tuesdays and Fridays, if you are shipping your unit please book the restore online also and we will confirm once unit is recieved.
I have to schedule an appt to come in and purchse hair?
Yes, we are open by appt only.